Perfect Swing

I am old & not very bright & I get confused easily, so I seek your help.

English is my first language, but I do get confused by big words. Can someone please explain the definition of the word "Random".

I asked Alexa & she said "occurring without uniformity" but I questioned her because that can't be right, I pleaded with her that there must be another definition but she is sure that there isn't.

I turn to you for help to ease my confusion. The word random must have another meaning or Alexa needs to be put out to pasture.

My confusion over the word "random" is caused by it's use in relation to Meteor clubs drops in game.  I have received from Epic Boxes 34, 3*  Vixens in a row, but two very fortunate South Korean players got 5 Meteors in a row & 3 Meteors in a row respectively. Hence why I questioned Alexa's definition of random as occurring without uniformity.

I did ask the very nice lady in support & she said don't worry everything is fine, but I do like to understand what words mean, so, please help so I can tell Alexa there is another explanation & get her reprogrammed.

Hi Diddydave101! Thank you very much for posting your concern here at Forums. We are very sorry for the inconvenience and for the confusion about our random drops from crafting club Boxes. We can say, Alexa is right, however, the situation you have experienced from crafting club boxes can be told as random. You will be receiving a Club that has a star rating of either 3-stars, 4-stars, or 5-stars (which is a Meteor Club). Any of these can be obtained anytime and anyhow many times you craft club boxes. Please also be informed that there is no specific level of a player to avoid or stop the Random drops. 

If you have more concerns, feel free to reply to this thread or send us a new ticket so we can assist you properly. Send ticket here: https://perfectswing.freshdesk.com/en/support/tickets/new

My overall point is, I want the game to be fair & that there is a fair distribution of clubs.

All players of the same level should have access to the same quality of clubs. At present, many of the top players are there through the pure luck of pulling a good Driver, although I accept some are there through skill as well.

In 11 months of playing, the best strength Driver I have been offered through any forum is Green. Having checked the top clan, 24 members from 30 have Blue or better strength on their Drivers, so as they can drive many of the Par 4s & even 5s, how do I compete, when I am at a 1 shot disadvantage on every par 4/5 they can Drive that I can't?

I am level 50, my Driver has the best set up I can put on it & without sending my gauge mental, there is no room to increase distance further, so how do I compete with someone who had the pure luck to pull a better Driver than me.

A case in point, todays tournament, 1 player in the group has the Driver to be able to drive the par 4s, when no one else in the group does. Unless that player is useless, the rest of us are fighting for 2nd, again because of the pure luck of him/her having pulled a better club.

I run a clan & I help most of our players with set ups & many of the people I help have better Drivers than me after 11 months, when they are just starting. I accepted 2 South Korean players to the clan, level 11 & 15, both had Purple Meteors & no idea how to set them up. I am helping players set up clubs, that when fully levelled & evolved, will hit 20 30 40 yards further than I can, how is that fair?

So my overall question is, will you be making the distribution of similar standard clubs to all players of the same level fairer or will it remain pure luck, if you can improve & compete  on an even playing field with the similar standard clubs?